How our customers like to shop

How do our customers like to shop?

Levels of work, COVID restrictions  and other factors saw us have to change the way we have worked for so many years and resulted in Roy at the grand old age of 52, return to offering our customers a complete service, by way of enquiries, sales and fitting

As a result, 3 months down the line word has spread and the majority of our new enquiries now come in by telephone, with the majority of customers choosing a visit to their home or place of business rather than the hassle of a visit to our warehouse when choosing  their new flooring, be it carpet, vinyl, LVT or tiles.

How experience, expert product knowledge and great customer service have let us help you choose the best flooring for you without you having to leave the comfort of your home or place of business.

Having been in the trade since the 80's Roy has sound knowledge of all aspects of preparation, fitting and the best type of carpet or flooring for the area to be covered.  On top of this, he knows in  detail the full product range we carry and can bring samples to match your colour and design choices.  Even better than this, we have a great range of remnants and stock items at discounted prices which are also always available to customers we visit at home.

However, if your shopping choice is to pop in a browse.  Just be sure to ask for Roy, or even better give him a call on 01243823222 to arrange an appointment at our warehouse so we can make sure you have ample space to browse as well as Roys full attention without interuption.